These terms and conditions apply to all bookings made after 1 July 2020 and to the supply of Courses, Services, and Goods by New Generation Ski and Snowboard School (“New Generation”) by the client (“You”).
These terms and conditions were updated on 30 June 2024.
These Terms and Conditions, set forth by New Generation Ski and Snowboard Limited (hereinafter referred to as “New Generation”), govern the provision of package trips, including but not limited to sports coaching, guiding, accommodation, and transport, excluding flights, to our clients. By booking a package with New Generation, you agree to be bound by these Terms and Conditions, which are designed in compliance with UK Law, including the Package Travel and Linked Travel Arrangements Regulations 2018.
A booking is confirmed upon receipt of a deposit or full payment from the client.
Full payment is required at least 90 days before the start date of the package.
New Generation acknowledges that plans can change. Our cancellation policy is designed to be fair and clear to our clients and our team.
New Generation reserves the right to alter or cancel any programme due to unforeseen circumstances. In such cases, clients will be offered a full refund or the option to reschedule. Any alterations will aim to provide an experience of equal or greater value.
We strongly recommend that all participants have comprehensive travel insurance that covers cancellations due to personal circumstances, as well as medical expenses, loss of luggage, and other travel mishaps.
New Generation will not be liable for any loss, damage, illness, injury, or death that may occur during the use of our services, except where it is caused by our negligence. We ensure that all services provided meet the local standards and laws of the host country.
Age Requirement: Students must be at least 18 years of age on the first day of the course.
Health and Fitness: It is the student’s responsibility to ensure they possess the required health and fitness levels for the duration of the course. New Generation will not provide refunds if students are unable to continue with training due to health and/or fitness levels.
Medical Conditions: For safety and insurance reasons, students must notify New Generation of all pre-existing medical conditions and health issues that could impact their ability to safely complete the programme.
Students enrolled in residential courses longer than two weeks must provide a £500 damage deposit to New Generation as security against any damages incurred to course accommodation.
Visa Requirements: It is the student’s responsibility to secure any required visas. Failure to obtain a visa does not entitle the student to a refund in line with our cancellation policy.
If the resort is open (or partly open), services will be delivered as planned to the extent available. Interruptions in resort operations are outside our control and will not entitle students to reimbursements, compensation, or discounts.
New Generation shall not be liable for failure or delay in performing its obligations due to events beyond its control, including but not limited to Acts of God, war, epidemic, government intervention, strikes, and criminal conduct by the participant. No refunds will be provided in the event of Force Majeure. This does not affect your rights under the Package Travel and Linked Travel Arrangements Regulations 2018.
Trainees must not consume alcohol before training sessions. Those found intoxicated or under the influence during training will be removed from the course.
Possession or use of illegal substances will result in immediate removal from the course.
Trainees are expected to maintain professional conduct throughout the course. Unprofessional or antisocial behaviour, including verbal abuse, ignoring instructions, threatening behaviour, and property damage, may result in removal from the course.
Any complaints should be addressed to New Generation as soon as possible during your trip. We’re committed to resolving issues efficiently and to the satisfaction of our clients.
New Generation is committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR).
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
New Generation reserves the right to update or alter these Terms and Conditions at anytime. Any changes will be effective immediately upon posting to our website. You will be bound by the terms and conditions in use at the time of your booking which can be found on your confirmation email.
By booking with New Generation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We are excited to offer you an unforgettable experience with our expert team and look forward to welcoming you on your next adventure.
Please visit our website or contact our office directly for reservations or further inquiries. Our team is here to assist you with any questions and help tailor your perfect ski or snowboard package.
These Terms and Conditions, as set forth by New Generation Ski School SARL (“New Generation”), govern the provision of package trips, which include sports coaching, guiding, accommodation, and transport, excluding flights. By booking a package with New Generation, guests agree to these Terms and Conditions, compliant with Swiss Federal Law on Package Travel (Bundesgesetz über Pauschalreisen, Pauschalreisegesetz – PRG) and other relevant Swiss regulations:
A booking is confirmed upon receipt of a deposit or full payment from the client.
Full payment is required at least 90 days before the start date of the package.
New Generation acknowledges that plans can change. Our cancellation policy is designed to be fair and clear to our clients and our team.
New Generation reserves the right to alter or cancel any programme due to unforeseen circumstances. In such cases, clients will be offered a full refund or the option to reschedule. Any alterations will aim to provide an experience of equal or greater value.
We strongly recommend that all participants have comprehensive travel insurance that covers cancellations due to personal circumstances, as well as medical expenses, loss of luggage, and other travel mishaps.
New Generation will not be liable for any loss, damage, illness, injury, or death that may occur during the use of our services, except where it is caused by our negligence. We ensure that all services provided meet the local standards and laws of the host country.
Age Requirement: Students must be at least 18 years of age on the first day of the course.
Health and Fitness: It is the student’s responsibility to ensure they possess the required health and fitness levels for the duration of the course. New Generation will not provide refunds if students are unable to continue with training due to health and/or fitness levels.
Medical Conditions: For safety and insurance reasons, students must notify New Generation of all pre-existing medical conditions and health issues that could impact their ability to safely complete the programme.
Students enrolled in residential courses longer than two weeks must provide a 500chf damage deposit to New Generation as security against any damages incurred to course accommodation.
Visa Requirements: It is the student’s responsibility to secure any required visas. Failure to obtain a visa doesn’t entitle the student to a refund in line with our cancellation policy.
If the resort is open (or partly open), services will be delivered as planned to the extent available. Interruptions in resort operations are outside our control and will not entitle students to reimbursements, compensation, or discounts.
New Generation shall not be liable for failure or delay in performing its obligations due to events beyond its control, including but not limited to Acts of God, war, epidemic, government intervention, strikes, and criminal conduct by the participant. No refunds will be provided in the event of Force Majeure. This does not affect your rights under the Package Travel and Linked Travel Arrangements Regulations 2018.
Trainees must not consume alcohol before training sessions. Those found intoxicated or under the influence during training will be removed from the course.
Possession or use of illegal substances will result in immediate removal from the course.
Trainees are expected to maintain professional conduct throughout the course. Unprofessional or antisocial behaviour, including verbal abuse, ignoring instructions, threatening behaviour, and property damage, may result in removal from the course.
Any complaints should be addressed to New Generation as soon as possible during your trip. We’re committed to resolving issues efficiently and to the satisfaction of our clients.
In compliance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR), New Generation is committed to the secure handling of personal information.
These Terms and Conditions are governed by UK law, with the courts of United Kingdom having exclusive jurisdiction over disputes.
New Generation reserves the right to update these Terms and Conditions. Changes are effective upon posting on our website.
Booking with New Generation signifies agreement with these Terms and Conditions. We look forward to providing an exceptional experience.
For reservations or inquiries, please visit our website or contact our office directly. Our team is ready to assist with your perfect ski or snowboard package.
These Terms and Conditions, as set forth by New Generation Austria GMBH (“New Generation”), govern the provision of package trips, which include sports coaching, guiding, accommodation, and transport, excluding flights. By booking a package with New Generation, clients agree to these Terms and Conditions, compliant with Austrian Federal Law on the Contractual Travel Law (Reisevertragsrecht), part of the Consumer Protection Act (Konsumentenschutzgesetz – KSchG), and the EU Package Travel Directive as implemented in Austria.
A booking is confirmed upon receipt of a deposit or full payment from the client.
Full payment is required at least 90 days before the start date of the package.
New Generation acknowledges that plans can change. Our cancellation policy is designed to be fair and clear to our clients and our team.
New Generation reserves the right to alter or cancel any programme due to unforeseen circumstances. In such cases, clients will be offered a full refund or the option to reschedule. Any alterations will aim to provide an experience of equal or greater value.
We strongly recommend that all participants have comprehensive travel insurance that covers cancellations due to personal circumstances, as well as medical expenses, loss of luggage, and other travel mishaps.
New Generation will not be liable for any loss, damage, illness, injury, or death that may occur during the use of our services, except where it is caused by our negligence. We ensure that all services provided meet the local standards and laws of the host country.
Age Requirement: Students must be at least 18 years of age on the first day of the course.
Health and Fitness: It is the student’s responsibility to ensure they possess the required health and fitness levels for the duration of the course. New Generation will not provide refunds if students are unable to continue with training due to health and/or fitness levels.
Medical Conditions: For safety and insurance reasons, students must notify New Generation of all pre-existing medical conditions and health issues that could impact their ability to safely complete the programme.
Students enrolled in residential courses longer than two weeks must provide a €500 damage deposit to New Generation as security against any damages incurred to course accommodation.
Visa Requirements: It is the student’s responsibility to secure any required visas. Failure to obtain a visa doesn’t entitle the student to a refund in line with our cancellation policy.
If the resort is open (or partly open), services will be delivered as planned to the extent available. Interruptions in resort operations are outside our control and will not entitle students to reimbursements, compensation, or discounts.
New Generation shall not be liable for failure or delay in performing its obligations due to events beyond its control, including but not limited to Acts of God, war, epidemic, government intervention, strikes, and criminal conduct by the participant. No refunds will be provided in the event of Force Majeure. This does not affect your rights under the Package Travel and Linked Travel Arrangements Regulations 2018.
Trainees must not consume alcohol before training sessions. Those found intoxicated or under the influence during training will be removed from the course.
Possession or use of illegal substances will result in immediate removal from the course.
Trainees are expected to maintain professional conduct throughout the course. Unprofessional or antisocial behaviour, including verbal abuse, ignoring instructions, threatening behaviour, and property damage, may result in removal from the course.
Any complaints should be addressed to New Generation as soon as possible during your trip. We’re committed to resolving issues efficiently and to the satisfaction of our clients.
In compliance with the Austrian Data Protection Act (Datenschutzgesetz – DSG) and the General Data Protection Regulation (GDPR), New Generation commits to secure personal information handling.
These Terms and Conditions are governed by Austrian law, with the courts of Austria having exclusive jurisdiction over disputes.
New Generation reserves the right to update these Terms and Conditions. Changes are effective upon posting on our website.
Booking with New Generation signifies agreement with these Terms and Conditions. We look forward to providing an exceptional experience.
For reservations or inquiries, please visit our website or contact our office directly. Our team is ready to assist with your perfect ski or snowboard package.
